The challenge
The Government of Uganda required clarity on how best to manage its state-owned National Backbone Infrastructure (NBI), which was being operated by a private provider. Policymakers needed a thorough assessment to determine whether the existing operating model was effective and how alternative arrangements could enhance efficiency, reduce costs, and better align with international best practices.
Project outline
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Conducted inception sessions and data-gathering workshops with the Government of Uganda and the World Bank.
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Assessed current NBI operations using data analysis and stakeholder interviews.
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Performed a detailed options analysis, including a Benchmark Report and cost-benefit analysis of alternative operational models.
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Held validation workshops to test findings and gather stakeholder feedback.
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Consolidated insights into a Final Report with evidence-based recommendations for the future NBI operational model.
Our impact
The assessment provided Uganda with a clear understanding of the strengths and limitations of the current outsourcing model. The project offered actionable, evidence-based recommendations on operational restructuring and management approaches that would improve efficiency, ensure long-term sustainability, and align the NBI with global infrastructure management standards.
Duration of engagement: February 2022 – April 2022