CITRA sought to liberalise Kuwait’s telecommunications market by modernising the regulatory environment and introducing competition safeguards. The project required the development of licensing regimes, competition frameworks, and quality-of-service standards to enable a fully liberalised market.
The challenge
CITRA needed a complete redesign of its regulatory instruments to govern a newly liberalised market. This included establishing clear licensing structures, competition policies, and QoS standards, while ensuring alignment with international best practice and stakeholder expectations.
Project outline
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Drafted licensing policy and by-laws for public networks and services.
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Prepared a competition framework policy.
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Developed QoS framework and associated technical standards.
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Conducted consultations with stakeholders to refine requirements.
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Finalised regulatory and policy documentation for implementation.
Our impact
The project equipped CITRA with a coherent regulatory framework to oversee a liberalised ICT market. The new policies strengthened competition safeguards, clarified operator obligations, and established measurable service quality standards, supporting a more open and predictable regulatory environment.
Duration of engagement: January 2017 – December 2017